About Kevin
As your friendly neighborhood "Radio Guy" at Rudy Luther Toyota Golden Valley, I've been serving the Minneapolis community for the past 15 years. With a deep-rooted passion for technology and Toyota Hybrids, I'm known throughout the service department for my expertise in all things automotive. Beyond my technical know-how, I'm committed to providing exceptional customer service. I firmly believe in active listening and understanding your needs before any work is done, ensuring we get things right the first time. I'm a firm advocate for teamwork and helping not only our customers but also my fellow employees. When I'm not working on your vehicle, you'll find me spending time with my beloved son, Bradley. I'm an avid angler and a PC gaming enthusiast. If you have any questions or concerns, don't hesitate to ask me. As the "Radio Guy," I'm always ready to lend an ear and help you get back on the road safely and efficiently.
Customer rating
4.7 / 5 based on 744 ratings (310 written reviews)
Recent reviews
Good service / repair advisor. Got me back on the road quickly. I recommend him over others.
— Barry O. ,
Kevin is worth his weight in gold. The best atcustomer service, at helping diagnose and fix problems, the best at helping to determine what is important and what is critical. I will return again and again to Rudy Luther because of him and amazing team around him.
— Neal H. ,
Good. I enjoy working with Kevin. He provides timely details on how things are going and usually overestimates time needed to perform work. This is good because in my case a 90minute estimate turned out to be only 50 minutes. Yeah.
— Kevin M. ,
I got the date of my appointment wrong (I came one day late). Kevin assured me that it was no problem and the car was done when he said it would be. We were leaving on a long road trip the next day and we really appreciated the service!
— Gary M. ,
Great. Got me the best tires I've had in years.
— Ron P. ,
Friendly personal and remembered why I called in!
— Paul M. ,
Professional and took care of me!
— Brock D. ,
As always, Kevin was attentive, detailed in his explanation and supremely helpful! The Prius is aging and Kevin knew exactly what to suggest for diagnostics, which were spot-on, as always. Beyond Kevin, however, are those wonderful and cheerfully attentive service clerks near the Parts Department! They NEVER seem to confuse the keys and ALWAYS remember to give customers the necessary time and attention to review the detailed charges. All of that, of course, is an immense credit to management who allow their experts to do their jobs and fulfill their roles with the necessary and crucial positive reinforcement and learning--based correctives. Rudy Luther Rocks!!! Dr. Harold Massey
— Harold M. ,
Very Good
— Mary G. ,
All good, he directed me to the right people.
— Paul J. ,
Specialties
- RAV4
- CAMRY
- SIENNA